The paperwork side, explained properly

Straight answers to the admin questions that quietly cost Australian trade and service businesses money. Written by the people who build the software that handles it, and kept honest about what the rules actually say.

• Everything that happened on a job, in one place Why job information scatters across phones and glove boxes, what a complete job record holds, and how to keep one without adding paperwork.
• Proving what happened on site when it is disputed Site diaries, photos, sign-ons and sign-offs. The records that actually settle an argument over a variation, a delay or the final bill.
• What a valid tax invoice needs in Australia The ATO's seven requirements, the eighth one that kicks in over $1,000, and the missing ABN that lets your customer withhold 47% of the bill.
• Progress claims and Security of Payment, in plain English What a payment claim is, what a payment schedule is, and why the deadline to reply is the part that decides who gets paid.
• How to write a quote that wins the work What belongs on it, what to exclude in writing, how long to make it valid, and why three prices beat one.